Gilt Insider Loyalty Program & Loyalty Points
The Gilt Insider Loyalty Program is not available at this time. However, your Gilt Insider points will be converted to promotional credits within 1 – 2 business days for use on gilt.com through December 31, 2018. Loyalty points were generally converted at 1 point to .0033 credits. You can view this information in your account credits tab – it will be notated as Promotional Credits. If you have any questions regarding the conversion of your Gilt Loyalty points, please contact us by filling out this form or by calling customer service at 1-800-789-2233. Please see Promotional Credits for additional information.
Noir and Concierge customers will continue to have the benefits of the existing dedicated customer service phone line and email contact.
Can I refer friends and family to Gilt?
We love it when you refer friends and family to Gilt! We are temporarily unable to apply referral credits to your account in an automated way. If you referred someone and they have made their first purchase, and the credit wasn't applied to your account, please contact us by filling out this form or by calling us at 1-800-789-2233. To expedite the credit being added to your account, please provide the following information about the individual(s) you referred: first and last name, and the email address associated with their Gilt account. Please see our Terms of Membership for additional information about Referral Credits.
How can I redeem a Gilt Gift Card on Gilt.com?
If you have an unredeemed Gilt Gift Card, please contact us by filling out this form or by calling us at 1-800-789-2233. We will assist you with any redemption. It is helpful if you can provide the name of the person who gave you the Gift Card and the email address associated with their Gilt account, but this information is not required in order to redeem your Gift Card. Gift Cards are subject to the Gift Card Terms and Conditions.
What about my Promotional Gift Card?
If you have an unredeemed Promotional Gift Card, please call us at 800-789-2233. We will assist you with any redemption and provide you with promotional marketing credits for the balance of your Promotional Gift Card. These marketing credits will be reflected in “Your Account” and will expire on the date noted on your Promotional Gift Card or as otherwise provided in our Promotional Credit terms. The promotional marketing credits are subject to the terms of our Promotional Credits.