A gift recipient may return a gift by contacting customerservice@gilt.com, or call customer service at 1-800-789-2233. Gift returns are refunded to Gilt credit only. Please have your order number ready, which is available on your pack slip. Gift returns must be received within 30 days of delivery. A gift recipient will need to have a Gilt account. To expedite the process, please set up a Gilt account before calling Customer Service. Once your return package is accepted and processed, you will see your Gilt merchandise credit appear on your Gilt account within 1-2 business days.
A gift purchaser may return a gift through the standard returns process for a refund.